dk7 Privacy Policy

dk7 ("we", "us", or "the platform") is a trusted platform operated for online betting and casino users in Bangladesh. We believe that keeping your personal information secure is our highest responsibility. This privacy policy describes what information dk7 collects, why it is collected, how it is used, and what your rights are.

By using our site, you agree to this privacy policy. If you do not agree with any part of it, please refrain from using our services and contact our support team.

At dk7, we collect various types of information for the purposes of creating accounts, processing payments, and providing services. This information comes from two main sources — directly from you, and automatically from your device and browser.

dk7 collects and uses your information only for legitimate and necessary purposes. In accordance with our privacy policy, we never disclose your information to third parties unnecessarily.

• Creating accounts, verifying identity, and ensuring login security.
• Processing all payment transactions including deposits and withdrawals.
• Providing 24/7 customer support in Bengali and resolving complaints.
• Preventing fraud, money laundering, and unauthorized access.
• Providing bonuses, promotions, and personalized offers.
• Improving platform performance and analyzing user experience.
• Ensuring responsible gaming and providing support to users when needed.
• Maintaining records necessary to comply with applicable laws and regulations.

dk7 never sells your personal information or shares it externally for commercial purposes. However, information may be shared in certain specific situations in the interest of operating our services:

• Payment Processors: Necessary transaction information is shared with approved payment partners including bKash, Nagad, Rocket, and bank transfer providers.
• Technology Service Providers: Server hosting, security analysis, and game software providers receive only the necessary and limited information.
• Legal Obligations: Information may be provided in compliance with court orders or lawful directives from government authorities.
• Fraud Prevention: Specific information may be shared with security partners for the purpose of identifying and stopping fraudulent activity.

All third parties are bound to comply with our privacy standards and may not use your information for their own purposes.

dk7 has adopted industry-standard technical and organizational measures to keep your information secure. User safety is the core foundation of our privacy policy.

That said, it is not possible to guarantee complete security of data transmission over the internet. We are committed to ensuring the highest level of protection, but you also bear responsibility for keeping your account password confidential.

dk7 uses cookies and similar tracking technologies to keep the website running smoothly. Cookies are small text files stored in your browser that help remember your preferences on future visits.

We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions, verify security, and support the platform's core functionality.
• Functional Cookies: Used to remember your language preferences, gaming settings, and previous activity.
• Analytics Cookies: Used to understand which pages of the site are most visited — this helps us improve our services.

Cookies can be disabled from your browser settings, though this may limit some functionality of the site.

dk7 stores your personal information only for as long as necessary. The general rules are:

• For active accounts: all information is retained for as long as the account remains active.
• After account closure: certain information may be retained for up to five years to meet legal obligations and resolve disputes.
• Financial transaction records: retained for the long term in accordance with applicable regulations.
• After the retention period: all information is securely deleted or fully anonymized.

Every user registered with dk7 retains the following rights over their personal information. These rights are an integral part of our privacy policy:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: If your account contains incorrect or incomplete information, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal information (except where legal obligations apply).
• Right to Restrict Processing: In specific cases, you may request that processing of your information be suspended.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.

To exercise any of these rights, please contact our support team. We generally respond within 30 business days.

dk7 is operated for users aged 21 and above only. We do not knowingly collect information from any minor. An age verification process is followed at the time of registration. If for any reason information belonging to a minor is found to be stored with us, it will be deleted immediately and the associated account will be closed. If you are aware that a minor has registered with dk7, please notify our support team.

For the operation of dk7's services, your information may in some cases be stored or processed on servers outside Bangladesh. In such cases, we ensure that applicable international data protection standards are followed and that the security of your information is maintained. Necessary contractual safeguards are put in place for transfers to third countries.

dk7 may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of dk7 after changes are made will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

dk7 takes responsible gaming very seriously. By analyzing your gaming activity data, we are able to identify potentially problematic gaming behavior and provide support at the right time. Information collected for this purpose is used solely for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.

For any questions, concerns, or data-related requests regarding this privacy policy, please contact us through any of the following channels:

We are committed to your privacy and promise to resolve all complaints in a timely and appropriate manner.

Related Pages

Review our other legal and informational pages.