All Terms and Conditions of dk7

1.1 Nature of the Agreement

These terms and conditions ("Terms") form a legally binding agreement between the dk7 platform and the user ("you" or "member"). This agreement applies to the use of all dk7 services, including online casino games, sports betting, live casino and other gaming products.

1.2 Changes to the Terms

dk7 reserves the right to change, amend or update these terms at any time without prior notice. Updated terms take effect as soon as they are published. Continuing to use the platform will be taken as your acceptance of the new terms. You are therefore advised to re-read this page regularly.

3.1 Single Account

Each person may register only one account. Creating multiple accounts is strictly prohibited and may result in all accounts and balances being suspended and forfeited. Multiple members of the same household may open separate accounts from one device or IP address, but supporting evidence may be required in such cases.

3.2 Providing Accurate Information

All information provided at registration — name, date of birth, mobile number, payment details — must be completely accurate and up to date. Providing incorrect or false information may result in account closure and withdrawal suspension. dk7 may request personal documents (national ID, passport, etc.) for identity verification at any time.

3.3 Account Security

It is entirely your responsibility to keep your account password and login details confidential. If you suspect your account has been hacked or used without authorisation, you must notify the dk7 support team immediately. dk7 will not be responsible for any loss resulting from unauthorised use of your account.

3.4 Account Closure and Suspension

dk7 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• Any violation of the terms and conditions.
• Suspicion of fraud, deception or illegal activity.
• Evidence of operating multiple accounts.
• Bonus abuse or manipulation of the betting system.
• Exploiting technical errors or software vulnerabilities.

4.1 Deposit Policy

• For deposits, use only a payment account registered in your own name.
• Using third-party payment methods is prohibited and may result in account forfeiture.
• Once all deposits are completed successfully, your balance will update immediately.
• If a deposit is delayed due to a technical issue, please contact the support team.

4.2 Withdrawal Policy

• Bonus wagering requirements must be fulfilled before making a withdrawal.
• Identity verification (KYC) may be required to complete a withdrawal.
• Withdrawal requests must use the same payment method used for the deposit.
• dk7 may take additional time to verify large withdrawal amounts.
• Withdrawals may be put on hold if fraud is suspected.

4.3 Technical Errors

If any technical error or system failure results in funds being credited or winnings being paid incorrectly, dk7 reserves the right to recover those funds. An account cannot go into a negative balance as a result of such a situation.

5.1 Welcome Bonus

New members at dk7 will receive a 100% bonus on their first deposit, up to ৳20,000. A minimum deposit of ৳100 is required to claim this bonus. To withdraw bonus funds, a wagering requirement of 25 times (25x) the total bonus amount must be completed.

• The welcome bonus can be received only once per new account.
• The bonus will only be activated after a real money deposit.
• Bonus funds will be withdrawable only after the wagering requirement has been fulfilled.
• dk7 reserves the right to modify or withdraw the bonus programme at any time.

5.2 Prohibition on Bonus Abuse

• Creating multiple accounts for the purpose of obtaining bonuses is strictly prohibited.
• Bonus balances must not be used to manipulate betting patterns.
• Any irregularity detected in bonus usage will result in the account being reviewed.
• Claiming bonuses from the same device on a family member's or friend's account is not permitted.

5.3 VIP Programme

dk7's VIP programme has four tiers. You can advance to a higher tier through regular play:

• Bronze — Weekly cashback up to 0.3%.
• Silver — Weekly cashback up to 0.6%.
• Gold — Weekly cashback up to 0.9%.
• Platinum — Weekly cashback up to 1.2%.

VIP tier benefits and conditions are subject to change at dk7's sole discretion. Failure to meet specified conditions may result in a reduction in VIP tier.

7.1 Ownership

All content on the dk7 platform — including graphics, logos, text, software, designs, trademarks and other elements — is owned by dk7 or its licensors and is protected by international intellectual property law.

7.2 Usage Restrictions

Reproducing, distributing, publishing or commercially using any content from the platform without prior written permission from dk7 is strictly prohibited. Limited use for personal, non-commercial purposes is permitted.

8.1 Limited Liability of dk7

dk7 will not be responsible for the following:

• Loss caused by unintentional technical failures or downtime of the platform.
• Account-related losses resulting from the user's own negligence.
• Failure of third-party service providers (internet connection, payment gateway, etc.).
• Service discontinuation due to unforeseen legal changes.
• Financial losses from gaming — this is a normal part of gaming.

8.2 Indemnification

If any legal liability or loss is incurred by dk7 or its partners due to a breach of the terms, the relevant user will be obligated to compensate dk7 for that loss.

9.1 Data Collection and Use

dk7 collects, stores and processes users' personal data solely for the purpose of providing services. Details on data collection and use can be found in our Privacy Policy. All data is secured through SSL encryption.

9.2 Data Sharing with Third Parties

dk7 may share data with trusted partners when required by legal obligation, for fraud prevention, or for service improvement. Personal data is never sold to third parties.

10.1 Responsible Gaming Policy

dk7 supports responsible gaming. We believe gaming is a form of entertainment, not a source of income. To help users set their own limits, dk7 provides various tools. To learn more, please read our Responsible Gaming page.

10.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, contact dk7 support to request a temporary or permanent self-exclusion. While self-exclusion is active, access to the account will not be possible.

• Temporary exclusion: from 24 hours up to 6 months.
• Permanent exclusion: account closed entirely.
• Attempting to open a new account during self-exclusion is a violation of the terms and conditions.

11.1 Complaints Process

For any complaints or disputes regarding dk7 services, please contact our support team first. dk7 will try to resolve all complaints fairly and as quickly as possible.

• Live Chat: support available in Bengali 24/7.
• Email: [email protected] — for detailed complaints.
• After a complaint is submitted, the team will respond as quickly as possible.

11.2 Final Decision

In the event of a dispute regarding game results or betting, dk7's server logs and game records will be considered the final evidence. Results verified by technical experts are binding.

12.1 Legal Obligations

Users are required to comply with the local laws and regulations regarding online gaming in their own country. Using the dk7 platform means you confirm that the use of such services is legally permitted or not prohibited in your area.

12.2 Severability of Terms

If any part of these terms and conditions is found to be invalid or unenforceable by a court, that part will be removed and all remaining terms will continue in full effect.

12.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between dk7 and the user. This replaces any prior oral or written understandings.